For reasons varying from immigration patterns to changing demographics to increasing global business, and coupled with the impact of technological innovations, the composition of today's workforce is more diverse. This book presents contributions from authorities on the topics each chapter carries in the book.

Table of Contents

Preface-For the Instructor.

Introduction to Understanding and Managing Diversity-For the Student.

Part I: INDIVIDUAL PERSPECTIVES ON DIVERSITY-

1. I Am . . .
2. Multicultural Education and Equity Awareness Quiz (Are You Being Misled?)
3. What Is Your Workforce I.Q.? Canadian Version.
4. Body Ritual Among the Nacirema.
5. Nacirema Extended.
6. Increasing Multicultural Understanding: Uncovering Stereotypes.
7. Choosing the Board.
8. Reincarnation.
9. A World View of Cultural Diversity.
10. Treasure Hunt: Cross-Cultural Inventions and Contributions.
11. The Emotional Connection of Distinguishing Differences and Conflict.
12. Transcendus Exercise.
13. Intercultural Communication: A Current Perspective.

Part II: GROUP IDENTITY PERSPECTIVES ON DIVERSITY-

14. White Privilege and Male Privilege: A Personal Account of Coming to See Correspondences Through Work in Women's Studies.
15. The Power of Talk: Who Gets Heard and Why.
16. Briarwood Industries.
17. The Negative Consequences of Male Privilege.
18. Is This Sexual Harassment?
19. One Man's Viewpoint . . .
20. Briefing Paper.
21. Generational Diversity Role-Play Exercise.
22. The Aging Population: Exploring Workplace Issues.
23. Innovative Work Models for Older Workers.
24. Contradictions and Mixed Messages: Lesbian, Gay, Bisexual, and Transgender Issues in the Workplace.
25. A Letter from an American Factory Worker.
26. Challenges.
27. Musical Chairs.
28. Accommodating Challenges.
29. Dilemmas at Valley Tech.
30. Does Social Class Make a Difference?
31. Religion, Culture, and Management in the New Millennium.
32. Religion and Work.
33. Exploring Religious Diversity: An Exercise.
34. Accepting Diverse Practices.
35. Media Messages.

Part III: ORGANIZATIONAL PERSPECTIVES ON DIVERSITY-

36. Exploring Diversity in Your Organization.
37. Making Differences Matter: A New Paradigm for Managing Diversity.
38. Building a Business Case for Diversity.
39. Diversity in the Workplace: Ethics, Pragmatism, or Some of Both?
40. How Canada Promotes Workplace Diversity.
41. What Happened at Coca Cola?
42. Culture and Gender in Ford's Mexican High-Performance Plant.
43. Believability: A Case of Diversity in Law Enforcement.
44. Nightmare on Wall Street.
45. From Tailhook to Tailspin: A Dishonorable Decade of Sexual Harassment in the U.S. Military.
46. The Cracker Barrel Restaurants.
47. Evaluating Organizational Commitment to Diversity: Auditing Organizational Websites.
48. Evaluating Diversity in the Real World: Conducting a Diversity Audit.

Contributors.

Index.