Table of Contents Ch. 1 The Nature of Management Control Systems Part 1 The Management Control Environment Ch. 2 Understanding Strategies Ch. 3 Behavior in Organizations Ch. 4 Responsibility Centers: Revenue and Expense Centers Ch. 5 Profit Centers Ch. 6 Transfer Pricing Ch. 7 Measuring and Controlling Assets Employed Part 2 The Management Control Process Ch. 8 Strategic Planning Ch. 9 Budget Preparation Ch. 10 Analyzing Financial Performance Reports Ch. 11 Performance Measurement Ch. 12 Management Compensation Part 3 Variations in Management Control Ch. 13 Controls for Differentiated Strategies Ch. 14 Service Organizations Ch. 15 Multinational Organizations Ch. 16 Management Control of Projects Features * Many new real world examples have been added to this edition, keeping the content as current as possible. * The authors have added a NEW chapter 2 entitled "Understanding Strategies." The author believed that it was important to have a chapter explaining 'What is strategy?' before the students get into the main focus of the book, which is 'How to execute strategies.'