Taking a problem-solving approach, this book provides readers with an insider’s view of the challenging and demanding world of the police supervisor or manager. Aimed at first-line supervisors and mid-level managers, it covers basic human resource responsibilities (training and evaluating officers, officer rights, etc.) and day-to-day tasks (deploying and scheduling, responses to crime problems, etc.). This edition includes new chapters on union and labor relations, police operations and homeland security. Throughout, case studies get readers thinking about the issues and exhibits show what some jurisdictions are doing to address problems of crime and disorder. For courses in Police Supervision and/or Management.