The KM subject matter is a subset of content taught in the Decision Support Systems course. This 16 chapter text is about knowledge????????how to capture it, how to transfer it, how to share it, and how to manage it. Awad takes students through a process-oriented examination of the topic, striking a balance between the behavioral and technical aspects of knowledge management and use it. Table of Contents I. THE BASICS.  1. Working Smarter, Not Harder.  2. Understanding Knowledge.  3. KM System Life Cycle. II. KNOWLEDGE CREATION AND CAPTURE.  4. Knowledge Creation and Architecture.  5. Capturing Tacit Knowledge.  6. Other Knowledge Capturing Techniques. III. KNOWLEDGE CODIFICATION AND SYSTEM IMPLEMENTATION.  7. Knowledge Codification.  8. System Testing and Deployment.  9. Knowledge Transfer and Knowledge Sharing. 10. Knowledge Transfer in the E-World. IV. KM SYSTEM TOOLS AND PORTALS. 11. Learning From Data. 12. Data Mining????????Knowing the Unknown. 13. KM Tools and Knowledge Portals. V. ETHICAL, LEGAL, AND MANAGERIAL ISSUES. 14. Who Owns Knowledge? 15. Managing Knowledge Workers. 16. Where Do We Go from Here?