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Quality Without Tears: The Art of Hassle-Free Management (Revised)

by Crosby, Philip B

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Description

Find out why this book has sold more than 400,000 copies, and why its author, Philip B. Crosby, is widely regarded as the elder statesman of the Quality Revolution.

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Product Details

  • McGraw Hill Brand
  • May 22, 1995 Pub Date:
  • 0070145113 ISBN-10:
  • 9780070145115 ISBN-13:
  • 205.0 pages Paperback
  • English Language
  • 7.9 in * 0.8 in * 5.2 in Dimensions:
  • 1 lb Weight: