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Quality Management Demystified

by [Kemp, Sid]

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Description

Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.


Get past the hype to discover what quality management programs really work

Quality Management Demystified provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the earliest efforts at quality assurance and quality control, through Total Quality Management, to the rise and possible fall of Six Sigma.

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Product Details

  • McGraw Hill Brand
  • Jan 2, 2006 Pub Date:
  • 9780071449083 ISBN-13:
  • 0071449086 ISBN-10:
  • 320.0 pages Paperback
  • English Language
  • 9.2 in * 1 in * 7.2 in Dimensions:
  • 1 lb Weight: