"Organizational Diagnosis" suggests ways of looking at an organization to determine "gaps" between "what is" and "what ought to be."
In workbook format, the author presents a vocabulary and concepts which quickly help the reader understand many things about an organization and decide what changes need to be made. To help in the diagnosis, a "six-box model" using the categories of "structure, purposes, relationships, rewards, helpful mechanisms, " and " leadership" is provided in Part I.