Jane has to deliver a company presentation on the importance and benefits of service. Instead, she reviews her frustrating experiences with a gas station attendant, an answering service operator, a night watchman, and the police department. She is left pondering, "Whatever happened to the idea of one person serving another?"Topics: SERVINGCharacters: 1 MALE, 1 FEMALEParticipants: 2Author: Donna Lagerquist