L.E.T. has changed countless corporations and private businesses-including many Fortune 500 companies-with its down-to-earth communication and conflict resolution skills. Now, this indispensable source has been newly revised with updated research and timely case studies.
The skill-building aspect is why L.E.T. training is a high priority for our managers and supervisors. The chance that leaders will make changes in this critical leadership skill area-the way they communicate-is higher with L.E.T. than with anything else that I've seen on the market. --H. Levine, Vice President, Business Consulting and Organizational Development, Merck & Co., Inc.
Leader Effectiveness Training (L.E.T.) is the best, most practical book that I've ever read on management. --Kent Stickler, President, The Stickler Learning Group
L.E.T. is a ground-breaking book and training methodology that has proven to provide skills and tools to managers in a corporate setting. The skills and tools are timeless. --Liz Mazzotta, Training Director, Mutual of Omaha