The "Manual" is divided into five sections covering all the requirements for business communication, whether written or spoken. Fully bilingual in most sections, the "Manual" is of equal value to the relative beginner or the fluent speaker.
Features include: 40 spoken situations, from booking a ticket to making a sales pitch 80 written communications covering memos, letters, faxes and resumes Facts and figures on the countries that use the language A handy summary of the main grammar points A 5000-word two-way glossary of the most common business terms