ISO 9000 in Construction

American construction companies must implement ISO 9000 now if they want to continue to compete in the international marketplace. This outstanding guide explains ISO 9000 Quality Management/Quality Assurance concepts and how they apply to all players in the construction process. Introduces readers to 20 elements of the standard and how each is implemented in the various manufacturing and service companies related to construction. Contains pertinent information on creating quality manuals, general quality procedures, work instructions, and the forms used in a quality assurance system.