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How to Disagree Without Being Disagreeable

by Suzette Haden Elgin

$42.86

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Description

As bestselling author Suzette Haden Elgin proves, you don't have tolive your life on red alert. With her Gentle Art of VerbalSelf-Defense techniques, you'll be able to respond clearly tohostile comments from others--or deliver necessary negativemessages of your own--without sacrificing your dignity orprinciples. You'll learn to:
* Keep domestic disagreements from escalating
* Deliver criticism to coworkers, employers, or employees
* Handle aggressive, negative comments about race, politics, orreligion
* Provide discipline without increasing hostility
* Use language that reduces tension and creates rapport in everysituation

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Product Details

  • Wiley Brand
  • Apr 8, 1997 Pub Date:
  • 0471157015 ISBN-10:
  • 9780471157014 ISBN-13:
  • 190 Pages
  • 9.22 in * 6.13 in * 0.77 in Dimensions:
  • 1 lb Weight: