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Process Management to Quality Improvement: The Way to Design, Document and Re-Engineer Business Syst

by Born, Gary

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Description

Lavishly illustrated, it contains a systematic method encompassing the fundamental principles of quality management. Demonstrates that documentation lies at the core of quality management and explains how to write these documents using its systematic method. Scores of practical examples and detailed case studies provide a template for using this technique on typical quality systems in the U.S. and abroad.

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Product Details

  • Jan 9, 1995 Pub Date:
  • 0471942839 ISBN-10:
  • 9780471942832 ISBN-13:
  • English Language