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People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts
by Bolton, Robert
$143.08
Description
"People Skills" is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, and dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful, emotionally charged situations.
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Product Details
- Touchstone Brand
- Jun 6, 1986 Pub Date:
- 067162248X ISBN-10:
- 9780671622480 ISBN-13:
- English Language
- 8 in * 0.9 in * 5.5 in Dimensions:
- 1 lb Weight:
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