In this groundbreaking book, author Timothy Galpin comes to the aid of managers at all organizational levels who are faced with the challenge of strategy implementation. He demonstrates how they can - indeed, must - align employees with organizational goals in order to be successful. And he presents a pragmatic, integrated plan of action from which to work - a plan based on cutting-edge research and illustrated with case examples from leading companies, such as Sears, Southwest Airlines, Texas Instruments, and AT&T.