Detail Image
click to view more

Only Thing That Matters: Bringing the Power of the Customer Into the Center of Your Business

by Albrecht, Karl

$11.72

List Price: $16.99
Save: $5.27 (31%)
add to favourite
  • In Stock - Ship in 24 hours with Free Online tracking.
  • FREE DELIVERY by Tuesday, July 22, 2025
  • 24/24 Online
  • Yes High Speed
  • Yes Protection

Description

The man who single-handedly initiated the service management phenomenon in America poses a new challenge for businesses--how to incorporate a new commitment to the customer into their own business.

Last updated on

Product Details

  • May 26, 1993 Pub Date:
  • 088730639X ISBN-10:
  • 9780887306396 ISBN-13:
  • English Language