Six Sigma Approach to Sustainability: Continual Improvement for Social Responsibility

In an age when most business plans extend only to the next quarterly reporting period, the authors propose an audaciously longer view of future planning. The authors of this book take a cue from Kongo Gumi, a Japanese construction company that managed to thrive as a family-owned business for nearly 1500 years. The book explains and demonstrates the meaning of CISR^(R) - continual improvement for social responsibility - and illustrates the rigorous six-step SOFAIR methodology with many examples. Based on decades of experience, the book explains how existing organizational continual improvement efforts can be adapted to also focus on sustainability.