Authored by Sorin Dumitrascu, this guide provides a systematic approach to performance management. It emphasizes the importance of achieving results that contribute to the success of an organization and presents a five-phase process to achieve this objective.
The first phase, planning for performance, is given particular focus. The guide teaches how to establish critical success factors and translate them into key performance indicators. It then covers how to develop role profiles to ensure that the right people are matched to the right work.
Once you've planned for performance, the guide moves into the monitoring and measuring phase. This phase is critical to ensure that you're on-track to meet your goals, and it explores different ways to collect relevant data and decide on appropriate actions to respond to gaps in performance.
Additionally, the guide covers reward management, a process that ensures that employees are rewarded fairly, consistently and in line with their value to the organization. The performance appraisal meeting is a key aspect of reward management, and the guide provides insights on how to make it a positive and productive experience for both manager and employee.
Performance Management: A Practical Guide is a must-read for business owners and managers who want to boost productivity within their organizations. By following the practical tips and strategies presented in this guide, you can ensure that your team members consistently meet the standards expected of them, leading to increased organizational success.