But there's a problem: those quick fixes don't bring effective long-term change. As emotionally appealing as the latest "magic bullet" theory may be, it's unlikely to address an important reality in most organizations: complexity. Change needs to be made in a logical, systemic way at different levels to be successful and sustainable. InNo Magic Bullet: Seven Steps to Better Performance, author Joe Willmore delivers seven steps to help you create serious performance improvements in your organization. His approach includes techniques and tips that help you