How do successful companies create products people can't put down?
Why do some products capture widespread attention while others flop? What makes us engage with certain products out of sheer habit? Is there a pattern underlying how technologies hook us?
Nir Eyal answers these questions (and many more) by explaining the Hook Model--a four-step process embedded into the products of many successful companies to subtly encourage customer behavior. Through consecutive "hook cycles," these products reach their ultimate goal of bringing users back again and again without depending on costly advertising or aggressive messaging.
Hooked is based on Eyal's years of research, consulting, and practical experience. He wrote the book he wished had been available to him as a start-up founder--not abstract theory, but a how-to guide for building better products. Hooked is written for product managers, designers, marketers, start-up founders, and anyone who seeks to understand how products influence our behavior.
Eyal provides readers with:
- Practical insights to create user habits that stick.
- Actionable steps for building products people love.
- Fascinating examples from the iPhone to Twitter, Pinterest to the Bible App, and many other habit-forming products.
With concrete advice and tales from the product-development trenches, this is a thoughtful discussion of how to create something that users never knew they couldn't live without.
--Publisher's Weekly
"A must read for everyone who cares about driving customer engagement.
--Eric Ries, author of The Lean Startup
"The book everyone in Silicon Valley is talking about."
--Boris Veldhuijzen van Zanten, founder of The Next Web
"Hooked gives you the blueprint for the next generation of products. Read Hooked or the company that replaces you will."
--Matt Mullenweg, Founder of Wordpress
"The most high bandwidth, high octane, and valuable presentation I have ever seen on this subject."
--Rory Sutherland, Vice-Chairman, Ogilvy & Mather
You'll read this. Then you'll hope your competition isn't reading this. It's that good.
--Stephen P. Anderson, Author of Seductive Interaction Design
Nir's work is an essential crib sheet for any startup looking to understand user psychology."
--Dave McClure, Founder 500 Startups
When it comes to driving engagement and building habits, Hooked is an excellent guide into the mind of the user.
--Andrew Chen, Technology Writer and Investor
"I've learned a great deal from Nir, and you will too. He'll help you design habits to benefit your users, and your company."
--Dr. Stephen Wendel, author Designing for Behavior Change