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Description

A Flight Attendant's Essential Guide is written for airline executives, university lecturers who specialize in the airline industry, and for undergraduate students preparing for a career as a flight attendant. Those working in passenger, aircraft, airport as well as general communications at an airport or aircraft can benefit from this book though a thorough understanding the responsibilities of flight attendants. This textbook focuses on the passenger aspect of in-flight service, including operations and communication skills, and how flight attendants interact with passengers at each phase of a flight.

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Product Details

  • Aug 15, 2019 Pub Date:
  • 9781627347280 ISBN-13:
  • 1627347283 ISBN-10:
  • 504.0 pages Paperback
  • English Language