Phresh Pharmacy: New Ideas for the Business of Community Pharmacy

Retail pharmacists today are facing pressure to perform more clinical duties in an environment that is business-driven. The only changes that seem to be happening are the addition of clinical services that pharmacists can perform within their scope of practice. These services, including immunizations, medication reviews and prescribing for minor ailments, can greatly benefit patients. However, they add to a pharmacist's daily workload and overall stress. The business environment must change for pharmacists to properly provide these services and enjoy their jobs. This book presents five main barriers to pharmacists' job satisfaction and their ability to perform clinical duties:

Lack of time

Interruptions

Lack of pharmacist backup and support

Limited patient information

The current business model

Practical, easy-to-implement solutions to these barriers are discussed. An ideal, Phresh Pharmacy is envisioned to fuel conversation about the future of retail pharmacy. In addition to pharmacists, owners, managers and pharmacy stakeholders, anyone who has ever been to a pharmacy can benefit from this book.