Rayhan Abdullah Zakaria Lecturer and Researcher, University of Chester Business School
Mostly people do not leave a job, they leave a boss. This is challenging for organizations as they want to create workplaces that are psychologically safe, inviting, inspiring and stimulating. They will want to enhance a leadership culture that fosters trust as the ultimate platform for growth of individuals, teams, and customer relationships. This manual is a great gift for leaders and their organizations. It helps us understand the often complex, emotionally loaded dynamics of working with people, particularly when we are confronted with change of all kinds. Neil has brought together deep knowledge and embodied experience in an impressive manual for this decade of transitions. He shows us the way forward!
Jakob van Wielink, The School for Transition, the Netherlands and Portland Institute for Loss and Transition
This manual takes account of the need to ensure that people are at the centre of the organization. Recovering from the pandemic there has never been a timelier reminder of the need to ensure that leading, supporting and developing staff are critical aspects of creating the right organizational culture to grow and develop. Written with sensitivity, the manual brings together essential learning and underpinning theoretical knowledge and frameworks to support readers with essential learning in the art of promoting staff and their well-being. I urge everyone who is in a leadership role to invest in this publication.
Lee Pardy-McLaughlin, Principal Social Worker, Stoke City Council
This practice manual is an essential handbook for managers and leaders who want to develop the full potential of their people. It not only covers the fundamental issues of human resource management, but also highlights important topics that organizations sometimes find difficult to address, such as empowerment, stress management, mental health, equality, diversity, inclusion, the promotion of well-being at work (and more). All of these are crucial for best practice. This book covers the essential elements necessary to make individuals feel valued and develop a sense of belonging, making the organization a highly desirable place to work.
Dr Rozana Huq, Organizational Behaviourist, Author, Leadership Educator, RHM LEADERSHIP, www.rhmleadership.com