...
click to view more

by

$53.10

add to favourite
  • In Stock - Guaranteed to ship in 24 hours with Free Online tracking.
  • FREE DELIVERY by Monday, April 14, 2025 4:41:40 AM UTC
  • 24/24 Online
  • Yes High Speed
  • Yes Protection
Tell-A-Friend
Last update:

Description

Just as pilots and doctors improve by studying crash reports and postmortems, experience designers can improve by learning how customer experience failures cause products to fail in the marketplace. Rather than proselytizing a particular approach to design, Why We Fail holistically explores what teams actually built, why the products failed, and how we can learn from the past to avoid failure ourselves.

Last updated on

Product Details

  • Jul 15, 2013 Pub Date:
  • 9781933820170 ISBN-13:
  • 1933820179 ISBN-10:
  • 249.0 pages Paperback
  • English Language