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Blind Spot: Illuminating the Hidden Value in Business

by Blind Spot: Illuminating the Hidden Value in Business

$38.44

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Description

Distracted by traditional metrics and mounting access to data, leaders are blinded to what it actually takes to create greater value for their businesses: meaningful, long-term relationships with their customers.

In Blind Spot, you'll learn how exceptional organizations-from Disney to Instagram--innovate and sustain valuable, productive customer relationships. Blind Spot's lessons deliver a groundbreaking perspective shift and win-win approach for your customers, your business--and even your shareholders.

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Product Details

  • Nov 2, 2016 Pub Date:
  • 9781933820699 ISBN-13:
  • 1933820691 ISBN-10:
  • 248.0 pages Paperback
  • English Language