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Total Quality Management An Executive Guide to Continuous Improvement
by [Rampersad, Hubert K.]
$114.84
Description
Total Quality Management (TQM) is a journey towards improvement, guiding you through a continuous reassessment of yourself, your work and your organization. The author demonstrates how to improve your daily workload in order to create a quality product, control costs, and foster customer loyalty. Not only does this give your organization an edge in a competitive business environment, it also helps you grow and excel.
Rampersad guides you through the effective use of problem-solving tools and helps you apply the quality improvement process in all aspects of your work. The book`s modular, practical and integral approach will appeal to today`s busy manager. All aspects of Total Quality Management are clearly, concisely, and didactically described, illustrated by a wealth of real world examples.
Rampersad guides you through the effective use of problem-solving tools and helps you apply the quality improvement process in all aspects of your work. The book`s modular, practical and integral approach will appeal to today`s busy manager. All aspects of Total Quality Management are clearly, concisely, and didactically described, illustrated by a wealth of real world examples.
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Product Details
- Springer Brand
- Jan 18, 2001 Pub Date:
- 9783540679677 ISBN-13:
- 3540679677 ISBN-10:
- 200.0 pages Hardcover
- English Language
- 9.52 in * 0.62 in * 6.41 in Dimensions:
- 1 lb Weight:
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