The New Supervisor Survival Guide is clear, concise, practical, and focuses on 12 critical skills to help new leaders thrive:
- Listen to understand
- Ask questions to encourage thoughtful discussion
- Provide feedback that encourages thoughtful action
- Delegate challenging work
- Establish clear accountability standards
- Overcome fear of tough conversations
- Encourage innovation
- Inspire commitment
- Articulate your authentic leadership style
- Foster a healthy work environment
- Lead former peers
- Imagine the future
Each skill is addressed in a chapter that defines the skill and describes:
- Why the skill is important
- How to implement the skill
- A related example or story
- How someone can hold themselves accountable for using the skill
- Where to find additional information