Inside, you'll discover:
Alicia Shields, MSN, RN, CENP, CAHTA, NHDP-BC, SRMP-C, is a seasoned nursing executive with a distinguished career in healthcare leadership, disaster response, and humanitarian work. With a Master of Science in Nursing and certifications in Executive Nursing Practice and Security Risk Management, Alicia has led high-performing teams and implemented improvements in patient care and organizational efficiency. As Chief Nursing Officer, she spearheaded initiatives that enhanced patient and employee satisfaction, regulatory compliance, and quality improvement.
Alicia's leadership extends into emergency management, serving as an Incident Commander and leading healthcare teams during crises. She has received honors such as the 2021 BCBS Frontline Hero of the Year and is a member of the Grand Canyon University Hall of Fame. Alicia also serves as Director of Planning and Security for Veterans without Orders and co-leads the Boxout Project, a nonprofit focused on youth boxing, women's empowerment, and Veteran wellness.
A respected voice in healthcare and humanitarian circles, Alicia continues to influence nursing leadership and public health preparedness.
Michael Maske is the founder and president of ZM Medical, which provides innovative healthcare solutions for hospitals, surgery centers, and long-term care facilities. With over 20 years of experience as a healthcare executive, Michael is also the author of Voice of the Nurse and Life Lessons in Success, where he addresses the challenges healthcare professionals face and offers strategies for reducing stress.
A frequent speaker at healthcare conferences, Michael covers high-impact topics like his Transformational Nursing Stress Model and techniques for reducing healthcare-related stress. Michael served 12 years in the U.S. military, including as a crew chief in the Air Force Reserves during Operation Iraqi Freedom. He is a passionate advocate for the special needs community, particularly through his work supporting his daughter, Zoey, who has Down Syndrome.
Michael currently resides in Arizona with his family, where he continues to influence healthcare and advocate for special needs awareness.
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