This book is a call to action for HR executives, business strategists, and change agents who think that quality is a mindset rather than a department. It is more than just a technical guidebook. Wrenhart teaches readers how to incorporate quality into all aspects of the employee lifecycle, from hiring and training to leadership development and succession planning, with thorough chapters, practical advice, and evidence-based tactics.
Whether you're a student hoping to spearhead organizational change, an experienced HR executive, or a quality management enthusiast, HR-Driven Quality provides a novel and empowering viewpoint. It demonstrates that an organization's people are its real source of excellence by bridging theory and practice, strategy and humanity, and systems and people.
Get ready to be motivated, tested, and prepared to lead with accuracy and purpose in the quest for greatness.