"The automotive service industry is facing a technician shortage crisis. Dealerships that fail to adapt will experience high turnover, longer repair times, and dissatisfied customers. This book provides a step-by-step framework to revolutionize service dispatching, improve technician retention, and increase shop efficiency. Whether you're a service manager, shop owner, or industry professional, you'll gain the knowledge and tools needed to create a structured workflow, eliminate bottlenecks, and future-proof your service department. Don't let outdated dispatching hold your team back-implement these strategies today and watch your shop thrive."