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Digital Transformation in the Age of AI: Contact Center and Back Office Transformation

by Digital Transformation in the Age of AI: Contact Center and Back Office Transformation

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Description


Customer Experience Reimagined: The Science, Technology, Engineering, and Math Behind contact center and back-office efficiency, leveraging AI, automation, data analytics, and workforce management solutions to streamline operations and enhance customer satisfaction

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Product Details

  • Oct 7, 2024 Pub Date:
  • 9798330472895 ISBN-10:
  • 9798330472895 ISBN-13:
  • English Language