Practical Performance Management: Managing Quality & Productivity in Warehouse Operations

If you're a manager in a warehouse or fulfillment center, managing your quality and productivity is a constant challenge. Do your teams struggle to improve their productivity? Is every day a firefight to avoid mistakes and their 10x cost-of-poor-quality? Are you unsure whether you're getting the best results from your teams? Many management practices neglect a few links in the chain of effective management. And that means that they're not doing the best that they could. There is an approach and set of techniques that will help you efficiently, effectively, consistently, and fairly manage your hourly production employees. "Practical Performance Management" covers how to set up the entire management system so that no steps are missed. It covers identifying hourly employee performance goals, developing reporting, and administering a system with your supervisors and managers. Improving quality and having the correct performance standards in place can save you many, many dollars and hours. So if you don't get at least ten times return in your operation on what you paid for the book, return it and let me know.